Privacy Policy

At Trinity Wellness (“we,” “our,” or “us”), we respect and value your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, engage with our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, address, date of birth, payment details, medical history, and other information you provide when booking services or filling out forms.

  • Health Information: As a healthcare practice, we may collect and maintain protected health information (PHI) in accordance with HIPAA regulations.

  • Technical Information: IP address, browser type, device information, and usage data when you interact with our website.

2. How We Use Your Information

We use your information to:

  • Provide medical and wellness services.

  • Communicate with you regarding appointments, treatment, billing, and updates.

  • Maintain accurate medical records.

  • Improve our website, services, and patient experience.

  • Comply with legal, regulatory, and insurance requirements.

3. Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in the following cases:

  • With your consent.

  • With trusted service providers (e.g., billing, lab services, pharmacies) bound by confidentiality.

  • When required by law, regulation, or court order.

  • In emergencies where disclosure is necessary to protect your safety or the public.

4. HIPAA Compliance

As a healthcare provider, Trinity Wellness complies with the Health Insurance Portability and Accountability Act (HIPAA). Your health information will only be used and disclosed as permitted by HIPAA regulations. You have rights under HIPAA to access, amend, and request restrictions on your medical records.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. While no system is 100% secure, we are committed to maintaining the confidentiality and integrity of your data.

6. Your Rights

You have the right to:

  • Request access to your records.

  • Request corrections to inaccurate information.

  • Request restrictions on how your information is used.

  • Receive an accounting of disclosures.

  • File a complaint if you believe your privacy rights have been violated.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyze traffic. You can disable cookies in your browser settings, but some features may not function properly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted with a new effective date.