Privacy Policy

Trinity Health & Wellness, PLLC
May 7, 2025

Trinity Health & Wellness, LLC ("we," "our," or "the Practice") is committed to protecting the privacy and confidentiality of our clients’ personal, health, and identifying information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book services, or become a patient in our clinical practice.

1. Information We Collect

We may collect the following information:

  • Personal identifiers (name, date of birth, email, phone number, address)

  • Medical history, symptoms, medications, and lab results

  • Payment and billing information

  • Website usage data (via cookies or analytics tools)

  • Any content you submit through contact forms, booking portals, or secure messaging systems

All health-related data is treated as Protected Health Information (PHI) under applicable HIPAA guidelines.

2. How We Use Your Information

We collect and use your information for the following purposes:

  • To deliver and manage your clinical care

  • To communicate with you regarding appointments, lab results, recommendations, and health updates

  • To process payments for services rendered

  • To improve our website functionality and user experience

  • To comply with legal and regulatory obligations

We do not sell, rent, or share your personal data with third parties for marketing or advertising purposes.

3. How We Store and Protect Information

Your personal and medical information is stored in secure, HIPAA-compliant systems. We use encrypted platforms for electronic health records (EHR), communication, and payment processing. Access is restricted to authorized personnel only.

We implement safeguards to protect against unauthorized access, alteration, or disclosure of your data. However, no digital transmission or storage system can be guaranteed 100% secure.

4. Third-Party Services

We may use trusted third-party services to support your care, including:

  • Online scheduling platforms

  • Lab ordering systems

  • Supplement dispensaries (e.g., Fullscript, Wellavate)

  • Payment processors

  • Secure messaging or telehealth software

These platforms are selected for their security standards, and we ensure they comply with HIPAA or similar privacy regulations when handling PHI.

5. Your Rights as a Client

As a patient, you have the right to:

  • Access and request a copy of your medical records

  • Request corrections to your personal health information

  • Ask how your data is being used

  • Withdraw consent for non-clinical communications at any time

  • Request the restriction or deletion of personal information (when legally and clinically appropriate)

6. Website and Cookies

Our website may use cookies or tracking tools to improve the browsing experience and analyze traffic. This data is anonymous and not linked to your medical or personal records.

You may disable cookies through your browser settings, though some site features may not function optimally as a result.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18 without explicit parental or guardian consent. If you believe we may have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions, concerns, or requests regarding your privacy or this policy, please contact:

Trinity Health & Wellness, LLC
Email: trinitywellnessfla@gmail.com
Phone: 727-428-5283
Website: trinityhealthwellness.com